Careers
Summary

To assist the Account Manager/Senior Account Executive in the day-to-day development, management, resourcing and invoicing of client work. Be the main point of contact for the client and manage all business as usual (BAU) work.

Responsibilities
Project Level
Account Executives will:
  • Brief studio teams on client work, ensuring they have all information required prior to starting the job
  • Provide regular status reports/contact reports for account managers/senior account executives, clients and studio staff
  • Write briefs from client communications
  • Schedule studio time for client work
  • Attend regular meetings with clients to discuss BAU
  • Provide regular invoicing and forecasts updates during each month
  • Provide regular updates in the client services meeting
  • Assist with the induction of new account executives and other staff joining


Planning/Client Management
  • Produce accurate client quotations
  • Schedule work according to plan
  • Optimise the use of resources and team skills
  • Judge the degree of creativity/innovation required by client and assist with the match of creative resource to the client
  • Present creative/technical work to the client
  • Monitor the progress to plan and ensure that the plan meets the needs of internal/external customers
  • Provide feedback on progress towards objectives
  • Manage all job handling procedures up to and including the point of invoicing.


Marketing
  • Recognise an effective digital marketing campaign and assist the Account Manager in making recommendations to the clients
  • Demonstrate an understanding of the principles of digital marketing and recognise effective digital marketing
  • Understand how the internet can be used to communicate brand/message to a specific target audience
  • Demonstrate an appreciation of the business issues facing a client
  • Understand the client’s business processes
  • Interpret client requests and produce a creative/technical brief
  • Assess creative/technical executions in relation to the brie
  • Maintain an awareness of industry changes and the impact on clients and relay relevant information to the client services team
  • Ensure an understanding of the business and the impact of external influences
  • Maintain an awareness of our competitors’ services and overall market trends.


Financial
  • Maintain an awareness of the impact of work on the profitability of each project
  • Ensure a comprehensive understanding of the billing and payment procedures
  • Liaise with the finance department on invoicing queries.